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20 S. Clark Street, Suite 28 Chicago, IL 60603

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talkt for support

Hometalkt for support
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talkt for support

Hometalkt for support
 
Basic

$25/mo

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Recommended
Professional

$79/mo

Select Professional
Enterprise

$139/mo

Select Enterprise
Custom UcaaS
     
       
Custom communication platform for your business
Business contacts CRM
Contact templates  
       
Customer Support Automation
     
       
Sales pipelines 1 2 UNL
       
Workflow Management
     
       
Business process automation  
Smart ticket automation    
Gamification of concurent tasks  
Round-robin assignment  
Skill-based assignment    
Affinity assignment  
Context-based assignment  
Advanced workflow routings    
External notifications  
Task management
Forward tasks  
Task tagging 1 2 UNL
Customer satisfaction  
Working hours for chat support  
Advanced internal permission setups    
       
Communication & Marketing Automation
     
       
Phone, SMS, E-mail
Fax    
Web forms  
Web chat, Viber, WhatsApp    
Built-in click-to-dial
Automated FAQ chatbot 0 100 UNL
Voicemail-to-Mail Automation    
Team messaging  
Greetings
Blacklisting
Custom & Predefined follow-up tempate    
Inbound - Free
Fee Porting fee    
       
Reporting
     
       
Live reports  
Advanced reporting    
Prebuilt KPI reporting
Additional reporting    
Task-Related reports
Advanced interaction analytics    
Advanced call analytics  
User work reports  
Channel traffic    
Export your report(s)  
       
Integration
     
       
Email integration    
Open APIs    
Hardware phone support - VoIP    
Webhooks    
       
Usage
     
       
Channel tags    
Up to 10 agents 5 20 UNL
1 GB Storage (CRM Files, all audio files) per user/m 1GB/A 2GB/A UNL
1 Month customer logs 1Month 1Year UNL
Up to 500 interactions agent/month 500/A 1000/A UNL
       
 
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Select Professional
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20 S. Clark Street, Suite 28 Chicago, IL 60603

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